Da un libraio che vende online ho scoperto una realtà che mi ha sorpreso: quando ho acquistato un libro on line su Amazon.ca ho scoperto che il venditore era negli Stati Uniti ed il prezzo del volume variava molto secondo i venditori proposti da Amazon (da 25 a 60 dollari per lo stesso libro).
Alla mia richiesta di spedire tramite posta (USPS) invece di corriere (UPS o altri) mi è stato risposto che ERA già stato inviato senza fornire alcuna indicazione su trasportatore e referenza.
Insospettito ho fatto una ricerca che avrei dovuto fare prima dell'ordine (ma mi ero fidato di Amazon) ed ho scoperto la triste realtà dei "BOOKJACKER" che infettano l'E-COMMERCE.
Chi è / Who is
someone who re-posts a genuine online listing for a book at an inflated price on another website. If someone buys from the bookjacker, he (the bookjacker) buys the book from the original seller and provides him with the address of the customer. The bookjacker never sees or handles the book, but collects his margin.
Per saperne di più dal succitato libraio:
Bookjackers: Who they are, what they do, and why YOU should NEVER purchase from them.
We've been selling books online since about 1995. Over the years we've seen many changes in our own company as well as at sites like Abebooks.com, Amazon.com, and Alibris. One of the worst developments has been the rise of the BOOKJACKERS.
Who is a bookjacker? A more appropriate question may be what is a bookjacker. From what we've been able to piece together, there are about 40 "sellers" on Abe & Amazon (we don't really bother looking at Alibris and Half.com all that much) that do not own any of their own stock, but simply hijack other legitimate booksellers' listings from other websites and then post the listings with inflated prices. The availability of APIs (http://www.webopedia.com/TERM/A/API.html) from Abe, Half.com and (especially) Amazon have made it very easy for people with computer programming skill to become bookjackers and pull the wool over unsuspecting consumers' collective eyes.
Here's how it works. A legitimate seller is selling a book on Half.com. Perhaps he's offering the ONLY copy on Half.com and coincidentally, there are no copies available on Amazon. The bookjacker, by way of his advanced software, is able to quickly detect the presence of this title on Half.com, it's ABSENCE on Amazon.com, and then upload his own offer for this title at Amazon.com at an inflated price. What then follows is that most of the other bookjackers quickly follow suit and you have a marketplace that looks like this: (continue reading)
A list of bookjackers: Imbroglioni da evitare! Sellers to avoid
academic_book_guyADONAI BOOKS
Amctj
anstinbooks
Any Book
BookGroveMedia
Book Deals
Book Smart
Booked Again
Books_Care
BookSleuth
BRILANTI BOOKS
Brooke Books
Castle Rock
Colibris
CONTINENTAL MEDIA & BEYOND
Crashing Rocks
DailyDeal USA
East West Academic Books
Elitedigital
ergodebooks (the one he got me)
ExtremelyReliable
fast-track-books
FishandSave
forest_of_wisdom
International Books
jason_kurt
joypros
kime_enterprises
KingsRidgeMedia
lana's Shop
lance books
Lost Books
metropole_press
Migna Book Store
Murray Media
MyGrandmasGoodies
myrockland
nearfine-us
NOHINSA BOOKS
nuggetbooks33
OTTAPLACKAL BOOKS
Park Place Products
planet_books
profnath
Quality7
relationship
shopbychoice
soundtrack
southlandplace
Summit Read
the_book_community
thebookgrove
TOTAL BOOKS
TSCBOOKS
Vault Media
UCAEDU70
US_Bookseller
Vault Media
Woody's Books
worldreaders
Wisepenny Books
L'avventura continua...
vi farò sapere
Risposta di Amazon alle mie proteste:
I can assure you that once we will receive the information we will immediately help you in the best possible manner. It is very important for us that we provide you with accurate and expedient resolution and I find that this is the best way to be certain that your issue is resolved more appropriately.
Although, I know that my words are not enough to appease your disappointment for all inconvenience you've had, but I sincerely hope that you'll consider this an isolated incident and give us another opportunity to serve you better.
We look forward to hearing from you again soon.
We'd appreciate your feedback. Please use the buttons below to vote us about your experience today.
Bla bla bla
Risposta di Amazon alle mie proteste:
I can assure you that once we will receive the information we will immediately help you in the best possible manner. It is very important for us that we provide you with accurate and expedient resolution and I find that this is the best way to be certain that your issue is resolved more appropriately.
Although, I know that my words are not enough to appease your disappointment for all inconvenience you've had, but I sincerely hope that you'll consider this an isolated incident and give us another opportunity to serve you better.
We look forward to hearing from you again soon.
We'd appreciate your feedback. Please use the buttons below to vote us about your experience today.
Bla bla bla
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A way to reckonize a Spider/bookjacker? Here a tip.
also see this page
More:
Thousand dollar paperbacks? Amazon takes no responsibility for DailyDeal USA and DailyDeal USA doesn't answer their phone. They priced Bill O'Reilly's book at a grand too.
also see this page
More:
Thousand dollar paperbacks? Amazon takes no responsibility for DailyDeal USA and DailyDeal USA doesn't answer their phone. They priced Bill O'Reilly's book at a grand too.
